"We fully understand that the health, safety, and welfare of all pet's in our care is paramount and we shall work with integrity at all times."
"We shall provide conscientious care for the health, safety, and welfare of all pets in our care at all times and shall place their welfare above any business consideration."
"We shall take all reasonable precautions to ensure the needs of each animal in our care are met including during transportation (where applicable)."
"We shall respect and co-operate with other professionals and trades who operate within the pet industry in line with our responsibilities."
"We shall act in a way that serves to protect all pets in our care from suffering or distress."
"We shall report any concerns regarding health, safety, welfare and behavioral issues to our client in a timely manner."
"We shall discuss and document the individual needs of each animal in our care in advance; following our client's requests unless we believe that this would cause any unnecessary suffering."
"We shall conduct our business in an open, honest and transparent manner at all times."
"We shall respect the confidentiality of all of our client's, ensuring personal data remains secure at all times.”
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